If you're running into issues playing Gears POP! on your device, please try the steps below:
- Force close the app
- Restart your device
- Ensure the app is fully updated
- Ensure your device's OS is fully updated
- Check your device's connection and try another one (data, WiFi)
- Check how much free space is left on your device
We also recommend visiting your device's official support site for additional steps.
Please do not uninstall Gears POP! unless you have logged into an Xbox Live account. If you uninstall without logging in, then any progress you have may be lost.
Note that we cannot assist with unofficial downloads of Gears POP! or devices that have been modified or altered from OEM specifications.